Terms of Service

Last updated 9 November 2026.

These terms cover your use of Yes Boss Websites, which you can contact at hello@yesbosswebsites.com. By building a preview or paying for a plan, you agree to them.

1. What we do

You tell us about your business, and our AI designer builds a website for you, writes the words, and sets it up so Google and AI assistants can find and understand it. A real person, Taylor, oversees the service and handles anything the AI can't.

2. Free preview

Building a preview is free. You can ask for two rounds of changes before you pay. If you don't pay, you owe nothing, and we may delete unpaid previews after 30 days.

3. Plans and prices

• Yearly: A$89 a year, covering your website, a yourname.ybw.au web address, hosting, keeping it online and safe, and changes in the chat box on your My website page. Renews every year unless you cancel.
• Monthly: A$9 a month, covering your website, a yourname.ybw.au web address, hosting, keeping it online and safe, and changes in the chat box on your My website page. There is no setup fee. Renews every month unless you cancel.
• Founding customers: the first 50 paying businesses keep the price they started on, for as long as they stay subscribed.
• Business email (optional): A$5 a month. Emails sent to your chosen address at your web address are passed on to the inbox you give us. This works for incoming email only; replies come from your own inbox.
• Optional extras: a logo made for you (A$29, once), a social media kit (A$19, once), removing the Yes Boss credit (A$3 a month) and Google Business Profile setup (A$49, once). Each is optional and you only pay for the ones you add. Details are in section 16.

Prices include any GST that applies. We'll tell you at least 30 days before any price change affects you.

4. Payments

Payments are processed by our payment provider, Polar, which acts as the seller of record (the company that legally sells to you and handles your payment). Polar's own terms also apply to your payment, and your receipts come from Polar.

Payments, receipts and tax invoices are handled by Polar, our seller of record.

5. 30-day money-back guarantee

Anyone who pays can ask for a full refund within 30 days of paying, with no reason needed. Reply to any of our emails or write to hello@yesbosswebsites.com. Refunds go back through Polar to the original payment method. Your site is taken offline within one working day of your refund.

Custom work and extras that have already been built are not refundable. That means the logo, the social media kit and the Google Business Profile setup once delivered, the setup fee for Bookings or a Small shop once it is live on your website (see sections 16 and 17), and any bigger job we have quoted and built for you.

This guarantee is on top of your rights under the Australian Consumer Law, which we can't and don't exclude.

6. Changes after you're live

You can ask for changes in the chat box on your private My website page. Up to 2 approved changes a month are included in both plans. A change only goes live when you approve it. Bookings and a small shop are available as optional extras (see sections 16 and 17). Bigger jobs, like new pages, larger shops, carts, memberships and logins, aren't included; we'll quote them separately and do nothing without your OK. Not included in the monthly changes, but we can quote for them: larger shops, carts, memberships and logins, forms that collect files or store information, extra pages, and writing ongoing content like blog posts.

7. Your web address

You own your web address (domain name) if you buy one, and you pay for it yourself through the company you buy it from (a registrar). We help you connect it. For the first customers we set up web addresses by hand, within 24 hours or less of payment.

Every live site also gets a free web address on our own website address, like yourbusiness.ybw.au. That address is ours, and we keep it online for as long as you are a customer. If you connect your own web address, it becomes your main address and your free address sends visitors to it, so visitors and Google find one website. If your plan ends, your free address may stop working.

8. Cancelling and leaving

Cancel any time from your Polar receipt or by emailing us. Your plan runs to the end of the period you've paid for, then ends. When your plan ends:

• you can download a copy of your website to put online anywhere else;
• changes by message and passing on your business email stop;
• we may take your site offline at our address.

You are never locked in to a contract, and there are no exit fees.

Downloads and the build-only option: if you're a paying customer (yearly or monthly), you can download your website free, any time, from your My website page, and the download always has your latest approved version. The one-off A$97 "Website build only" option is no longer offered to new customers. If you bought it earlier, it works as follows: you can download your website. Build only includes your website files and nothing else: no hosting, no changes by message, no free web address and no business email, and we don't put your website online. You host it yourself, and your preview stays private. Build only isn't refundable once you've downloaded your website. This doesn't limit your rights under the Australian Consumer Law.

9. Your content

You're responsible for the information, photos and logos you give us: that they're accurate and that you have the right to use them. You own your content: your website's words, photos and logo. The design building blocks we use (layouts, fonts and styles) are ours and are shared across sites; you get a permanent right to use them for your website, including any copy you download. You give us permission to use your content to build, keep online and change your site.

Check your site before approving it. AI can make mistakes, so please make sure your prices, hours and details are right.

10. Things you can't use the service for

No illegal businesses, no misleading or harmful content, and no content that infringes someone else's rights. We may remove content or end a plan that breaks this rule, with a refund of any unused prepaid time where fair.

11. Credit line

Your site shows a small "Website by Yes Boss Websites" line at the bottom. You can remove it for A$3 a month (see section 16).

12. Availability

We work hard to keep your site online but can't promise it will never be down. We back up sites regularly.

13. If something goes wrong (liability)

Nothing in these terms limits your rights under the Australian Consumer Law. Where the law allows, our total liability for any claim is limited to the amount you paid us in the 12 months before the claim, and we're not liable for indirect losses such as lost profits.

14. Changes to these terms

We may update these terms. We'll email you about important changes before they apply.

15. Law and contact

These terms are governed by the law of New South Wales, Australia. Questions: hello@yesbosswebsites.com.

16. Optional extras

Extras are optional. You only pay for the ones you tap Add on, and nothing is added automatically.

• Logo made for you (A$29, once): four logo options made for your business from its name, colours and fonts. You choose one, it goes at the top of your website, and you can download it as image files for print and online. We don't search trademarks, so check before registering a logo as a trademark.
• Social media kit (A$19, once): a Facebook cover, a profile image and three post images made from your website's look, ready to download.
• Remove the Yes Boss credit (A$3 a month): hides the "Website by Yes Boss Websites" line while this monthly plan is active. You can cancel it any time from your Polar receipt or by emailing us, and the line comes back. It is not included in the yearly plan.
• Google Business Profile setup (A$49, once): we set up your Google Business Profile from the details you gave us, and we start within 24 hours or less. Google decides if and when your profile is verified, which can take a few days and is not in our control. We can't promise how your profile will appear in Google results.
• Business email (A$5 a month): see section 3. You can cancel it any time.
• Bookings (A$49 setup, then A$5 a month): we add a "Book now" button and a booking section to your website. It either opens your own booking tool (like Calendly, Square Appointments or Fresha) or shows a simple request form that emails each request to you. You pay the setup once. You can cancel the monthly any time and the section comes off your website. See section 17.
• Small shop (A$99 setup, then A$10 a month): we add a Shop section with up to 10 products. Each Buy button opens your own payment link (Stripe, Square or PayPal). There is no cart and no stock counting. You pay the setup once. You can cancel the monthly any time and the section comes off your website. See section 17.

One-off extras (the logo, the social media kit and the Google Business Profile setup) are delivered straight away, so they are not refundable once delivered. This doesn't limit your rights under the Australian Consumer Law.

17. Bookings and Small shop

Bookings and Small shop connect your own tools to your website. We don't take bookings or payments for you.

• We link to, or show, the booking tool and payment links that you give us. Those tools belong to you and their providers, and their own terms apply to you.
• Your sales, bookings, refunds, delivery, prices and GST are your responsibility, including answering your customers and following the Australian Consumer Law when you sell.
• We don't process your payments, hold your money or see your customers' card details. Payments go straight from your customer to you through your own payment provider.
• A booking request form sends each request to you by email. A request is not a confirmed booking: you confirm it with the visitor. Our Privacy Policy explains how request details are handled.
• You choose what goes in your shop and are responsible for it, including the photos, descriptions and prices. It must follow section 10.
• The setup fee is not refundable once your Bookings or Small shop section is live on your website. This doesn't limit your rights under the Australian Consumer Law.
• The monthly fee can be cancelled any time. The section comes off your website when your paid month ends. If you start the monthly again later, you don't pay the setup again.
• Adding, editing or removing products doesn't use up your 2 monthly changes.